Axis Finance Limited (AFL), a leading Non-Banking Financial Company (NBFC) and subsidiary of Axis Bank, has launched Drishti, an in-house digital Business Rules Engine (BRE) designed to modernize credit decision-making across its retail and MSME lending businesses. The platform represents a significant step in India’s financial sector towards AI-driven, data-based, and automated lending processes.
In its first phase, Drishti has been deployed for Personal Loans, Business Loans, Loan Against Property (LAP), and Disha Home Loans. The digital platform aims to reduce loan processing time, improve underwriting accuracy, and enhance customer experience while maintaining strong governance and risk management.
Drishti has been developed as a configurable digital platform that combines automated underwriting workflows, statistical scorecards, and advanced analytics. Instead of relying solely on manual verification, the platform evaluates multiple data sources to generate faster and more consistent credit decisions.
The system enables policy-based lending decisions while reducing operational delays. It also allows lenders to dynamically update credit policies based on changing market conditions and regulatory requirements.
The newly launched platform offers several advanced capabilities:
These features are expected to significantly improve operational efficiency while delivering faster loan approvals to eligible borrowers.
Retail and MSME lending are among the fastest-growing segments in India’s financial sector. However, evaluating borrower eligibility quickly while maintaining portfolio quality remains a major challenge.
Drishti addresses this issue by combining data-driven analytics with automated workflows, enabling Axis Finance to process higher loan volumes without compromising credit standards. Faster loan approvals also improve customer satisfaction and support financial inclusion, particularly for small businesses and individual borrowers.
The platform embeds intelligence and advanced analytics into every stage of the lending process. By leveraging statistical scorecards and multiple data inputs, Drishti minimizes subjectivity in loan approvals and promotes standardized credit assessments.
Axis Finance has also introduced complementary initiatives such as ABC Scorecards and AI-assisted quality monitoring in collections to strengthen portfolio quality and improve customer interactions.
India’s banking and NBFC ecosystem is rapidly adopting digital technologies to improve operational efficiency and customer service. Platforms like Drishti align with the country’s Digital India initiative by promoting paperless lending, faster approvals, and technology-driven financial services.
The use of alternative data and automated workflows is expected to reduce turnaround time while improving transparency and consistency in lending decisions. Such innovations also help financial institutions better manage risks during periods of increasing credit demand.
This development is important for candidates preparing for Banking, RBI Grade B, NABARD, SSC, UPSC, State PCS, Railways, Insurance, and other government examinations.
Questions may be asked about:
The launch of Drishti reflects the growing digital transformation of India’s financial sector. Banks and NBFCs are increasingly investing in artificial intelligence, automation, and data analytics to improve operational efficiency and deliver faster financial services. Government exam aspirants should understand these developments because digital banking has become a recurring topic in competitive examinations.
MSMEs contribute significantly to India’s GDP, exports, and employment generation. Faster and more reliable access to credit helps businesses expand operations, create jobs, and contribute to economic growth. Drishti’s automated credit assessment can accelerate loan approvals while maintaining strong risk management standards.
Modern lending institutions must balance financial inclusion with prudent lending practices. Automated underwriting systems reduce human bias, improve consistency, and strengthen governance, making them an important innovation in the financial sector.
Questions related to fintech, NBFC reforms, AI in banking, digital lending, financial inclusion, and recent banking initiatives are frequently asked in UPSC, RBI Grade B, NABARD, IBPS PO, SBI PO, SSC, and State PSC examinations. Understanding the significance of Drishti will help candidates answer both prelims and mains questions effectively.
Over the past decade, India’s financial sector has witnessed rapid digitalization through initiatives such as Digital India, Aadhaar-based authentication, UPI, Account Aggregator, and AI-powered banking services. These reforms have transformed customer onboarding, payments, and credit delivery.
NBFCs have increasingly adopted automated underwriting and digital loan processing to improve efficiency and reduce operational costs.
Business Rules Engines have become an essential component of modern banking technology. BRE platforms automate loan eligibility checks, policy implementation, fraud detection, and credit scoring, reducing manual intervention while ensuring compliance with lending guidelines.
Axis Finance has consistently invested in technology-led lending solutions. Prior initiatives such as ABC Scorecards and AI-assisted quality monitoring laid the foundation for the launch of Drishti, further strengthening the company’s digital lending ecosystem.
Drishti is an in-house digital Business Rules Engine (BRE) launched by Axis Finance to automate and improve credit decision-making for retail and MSME lending.
Axis Finance Limited (AFL), a subsidiary of Axis Bank, launched the Drishti digital platform.
Its primary objective is to enable faster, data-driven, and more accurate loan approvals while strengthening risk management and customer experience.
The platform has initially been deployed for:
BRE stands for Business Rules Engine, a software system that automates decision-making based on predefined business rules.
Straight-Through Processing (STP) is an automated process that allows eligible loan applications to be approved with minimal or no manual intervention.
The platform enables quicker loan approvals, better credit assessment, and improved access to finance for Micro, Small and Medium Enterprises (MSMEs).
It is relevant for Banking, RBI Grade B, NABARD, SSC, UPSC, State PCS, Railways, and Insurance examinations because it covers fintech, digital banking, AI, NBFCs, and financial inclusion.
The platform uses automated underwriting, Business Rules Engine (BRE), statistical scorecards, advanced analytics, and AI-assisted decision-making.
Banks can accept demand deposits and are part of the payment system, whereas NBFCs primarily provide loans and financial services but cannot accept demand deposits like banks.
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