Shipping and Delivery Policy

Shipping & Delivery Policy

Sameer Sir Ki Paathshaala

Welcome to Sameer Sir Ki Paathshaala, a proprietorship educational entity committed to delivering quality education through online classes, offline classes, and recorded courses. This Shipping & Delivery Policy explains how course access, materials, and related services are delivered to students who purchase through our website www.sameersirkipaathshaala.com.

1. Nature of Services and Products

Sameer Sir Ki Paathshaala primarily deals in educational services and digital products, which include:

  • Live online classes
  • Recorded video courses
  • Online test series, PDFs, and study materials
  • Offline classroom programs
  • Hybrid learning programs (online + offline)

As most of our offerings are intangible or digital in nature, traditional physical shipping does not apply in most cases.

2. Digital Delivery (Online & Recorded Courses)

a. Access Method

  • Upon successful payment, users are provided access to the purchased course through:
    • Their registered user account on the website, and/or
    • Email communication containing login credentials, access instructions, or course links.

b. Delivery Timeline

  • Instant to 24 hours after payment confirmation.
  • In rare cases of technical verification or manual approval, access may take up to 48 hours.

c. System Requirements

Delivery and access are subject to:

  • Stable internet connection
  • Compatible device (mobile, tablet, laptop, or desktop)
  • Browser/app compatibility

Sameer Sir Ki Paathshaala shall not be responsible for delays caused due to user-side technical issues.

3. Offline Classes & Physical Attendance

a. Enrollment Confirmation

  • After payment, students will receive confirmation via email or phone with:
    • Batch details
    • Class schedule
    • Venue address (if applicable)

b. No Physical Shipping

  • No books, ID cards, or physical materials are shipped unless explicitly mentioned at the time of purchase.

4. Physical Study Material (If Applicable)

In cases where physical books or printed materials are included:

  • Shipping details will be clearly mentioned on the course page.
  • Delivery timeline may range between 5–10 working days, depending on location.
  • Delays due to courier partners, natural events, or regulatory restrictions shall not be the responsibility of Sameer Sir Ki Paathshaala.

5. Non-Delivery & Access Issues

If you do not receive course access or face any delivery-related issue, please contact us with:

  • Registered email ID
  • Order ID / payment reference
  • Course name

Support Contact:
📞 Phone: +91-9891445801
📧 Email: info@sameersirkipaathshaala.com

We aim to resolve genuine delivery/access issues within 3–5 working days.

6. No Return, Refund, or Cancellation (Delivery Related)

  • Once a digital course is delivered or access is granted, it is considered successfully delivered.
  • No refunds, returns, or cancellations are permitted on:
    • Digital courses
    • Recorded content
    • Downloadable materials

Refund-related terms (if any) will be governed separately under the Refund Policy or Terms of Service.

7. User Responsibility

The user is responsible for:

  • Providing accurate contact details during purchase
  • Maintaining confidentiality of login credentials
  • Ensuring device and internet compatibility

Sharing of course access or materials is strictly prohibited and may lead to suspension without notice.

8. Legal Compliance & Jurisdiction

This Shipping & Delivery Policy shall be governed by and interpreted in accordance with the laws of India.

Jurisdiction:
All disputes shall be subject to the exclusive jurisdiction of the competent courts at Delhi, India.

9. Business Contact Details

Sameer Sir Ki Paathshaala
📍 Address: 151, Ambica Vihar, Paschim Vihar, Delhi-110087
📞 Phone: +91-9891445801
📧 Email: info@sameersirkipaathshaala.com
🌐 Website: www.sameersirkipaathshaala.com